DPSS - Long Beach, California

Address: 1500 Hughes Way, Long Beach, CA 90810, United States.
Phone: 8666133777.
Website: dpss.lacounty.gov
Specialties: Department of Social Services.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 434 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of DPSS

☎️8666133777

⏰ Open Hours of DPSS

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

DPSS: Department of Social Services

The Department of Public Social Services (DPSS), located at 1500 Hughes Way, Long Beach, CA 90810, United States, is a prominent organization dedicated to providing essential social services to the community. With a phone number of 866-613-3777 and a website at dpss.lacounty.gov, DPSS offers a comprehensive range of services, including assistance with food, cash aid, medical care, and more.

Specialties

As part of their mission to support those in need, DPSS specializes in various areas of social services. Their dedication to helping individuals and families navigate life's challenges has earned them a reputation for being a reliable and trustworthy resource in the community.

Other Points of Interest

In addition to their exceptional services, DPSS is committed to providing accessibility for all. They offer a wheelchair-accessible car park and entrance, ensuring that everyone can access their services with ease.

Opinions and Reviews

DPSS has received 434 reviews on Google My Business, with an average rating of 3.4/5. Many clients appreciate the organization's efforts to provide much-needed assistance to those in need. However, some have expressed concerns about the handling of certain situations, such as the need for better training of social workers and security guards to prevent confrontations from escalating.

One reviewer shared their experience of witnessing an intense confrontation between a young lady and security guards. They emphasized the importance of proper training for all staff members to handle sensitive situations professionally and prevent further escalation. Despite their own positive experience with polite and professional treatment, the reviewer hoped to avoid such dramatic encounters in the future.

Recommendation

If you or someone you know is in need of social services, DPSS is a valuable resource worth considering. With their extensive range of services, commitment to accessibility, and a strong community presence, they strive to make a positive impact on the lives of those they serve.

We encourage you to visit their website at dpss.lacounty.gov to learn more about the assistance they offer and how you can get involved in supporting their mission. Don't hesitate to reach out to them through their phone number 866-613-3777 or their website if you have any questions or need further information.

👍 Reviews of DPSS

Frank P.

3/5

February 18th @ 3:45PM

If anyone saw yesterday's confrontation with a young lady and the security guards yesterday please report this incident to the appropriate department for action to be taken.🤔🙁 I actually thought I was in the middle of The Jerry Springer Show.😮 Things like these shouldn't be happening to nobody and the social workers alike the security guards should be properly trained to handle these kinds of situations before they escalate.🙄🙏 Although I Myself was treated politely and professionally I wished I didn't have to see so much drama going on.

Lauren E.

1/5

The slowest security line to even enter the building, which doesn't make sense considering the amount of security personal and Sheriff's always on site. It is taking me 30 minutes with 7 single people in line in front of me. Call Guinness book of world records because it must be a new record for incompetent human encounters. Artificial intelligence would definitely be easier to deal with.

Victoria W.

1/5

Closing your doors before 4:45pm when you close at 5pm is no service to your community. Even 4:45pm is too early. As a working citizen I am aware that even the working class recieves aid in some cases, and they do not often get off in time to make it to the office before 4:30. I arrived at this location at 4:35pm, after work to pick up an important necessity and they turned me away stating they're not letting anyone in as they are "done for the day". This is terrible. Your community deserves better! I will be reporting this to the appropriate department. I'm so sorry to parents who are unable to get what they need because of this offices unwillingness to serve it's community effectively.

Fernando G.

1/5

I waiting for 40 mins over the phone . Then Joel asked me for case number which I told him I don't have . So he just left me hanging on the phone . He had he had an attitude because I didn't have a case number. All I can hear is this mucus of hes nose gross. So he just waiting until the call end .

I had surgery, I can't moved .
I would leave zero stars if I could.

Karl B.

1/5

No one answer the phone, even for hours, even automated machine not recognizing info input that is being asked, even saying case number not recognized when in spite of the fact letter came from their office. So frustrating.

Nart A.

3/5

They routinely take half measures ensuring return visits to accomplish any goals

Star F.

1/5

Got here at 11:30, they forgot to check us in. 1:28 still no idea how long we will be hete. 79 year old just needs his benefits

TIFFANY G.

1/5

02/25/2025 TUESDAY i left my sick infant with RSV home with my mom to come handle my recertification and the office and gates to enter parking were closed at 1:18 pm drove out here for nothing.