Oro House Recovery Centers - Malibu, California

Robert F.

Oro House is a beautiful dual diagnosis treatment center that accepted me when Rise recovery said they couldn’t due to a mental health diagnosis. From the start Bob treated me like an actual human and listened to me and some of the trauma I experienced. Oro cares about building connection and trust through personal relation, I really felt like the people there truly were passionate about what they did and serious about not only their sobriety but helping others get there as well.

I spent 30 days in their inpatient program and 20 in outpatient. I’m still sober today and have a brand new job living in Dallas TX with my life back on track.

On top of this it really felt more like an undeserved vacation, it wasn’t hard to go here at all.

Angie D.

Alo is one of the best treatment centers that I have had the experience working with. As the Mom of someone who struggled with addiction for many years, I appreciate their willingness and desire to keep the family involved and informed as much as they are able. The staff is not only cool, but engaged and a wealth of information no matter who I've spoken with. Their facilities are beautiful too, who wouldn't enjoy being in such a beautiful space!? Thank you Alo, Thank you for providing such a great space for recovery to be possible!

Maggie S.

Alo House changed my life. I came out to Malibu for treatment from NYC not knowing what to expect and not knowing if it would actually help me. Well, Alo House changed my perspective on how to live my life. After living there for 7 months, it felt like home. The work I did there was work I will be eternally grateful for. The staff at Alo House care so deeply about each client and make you feel so safe and secure in your recovery. Yesterday I had 1 year sober- an achievement I didn't think could be possible. I wouldn't have reached 1 year without the help from this incredible facility. I still consider it a home and HIGHLY recommend sending yourself or any loved ones. A lifetime of gratitude to everyone at Alo House. ❤️

Michael S.

Been on a journey for a clean and sober life for over 20 years. Alo and the superb staff and atmosphere is hands down the best I have encountered in my path to a sober life. From first contact with Alo I could sense a difference in their approach to recovery. I felt like I was valued as a person and I was treated with the utmost respect. Being intoxicating over the phone interview process, the staff never judged me, instead showed compassion. Upon arrival in California the driver was patient and professional as were all the case managers and therapists. The medical staff is bar none the best group of professionals I have encountered. I am sober 133 as I writing this review and it is unbelievable that I am still. clean and sober after leaving Alo. If you tried over and over to get your life back and other avenues have failed give Alo a call and begin to get your life back. Alo is hope.

Maria H.

My experience with Alo House is that the staff members are a team and during times of crisis, they come together very easily to help out the most important person- The Client. I have had the opportunity to see first hand the interactions between clients and staff members (RA's, Therapist, Case Managers, Shift Leads, Admissions, HR etc..) and regardless of the position held, the staff members interact with a genuine concern for the clients. They key is making connections and building a relationship with the client so they can feel comfortable and be open to all that Alo has to offer. I would recommend Alo for anyone who needs help with a substance abuse problem.

S H.

Alo House uses an approach that provides for their clients a safe and beautiful space with an amazing and talented staff, which then creates the opportunity for them to learn, explore, and most importantly, heal. I've found over the 25+ years working in this field, that this type of approach is so much more successful than "traditional" treatment approaches, in helping someone achieve internally-motivated, long-term sobriety and begin to build a new life with meaning and purpose. Who the heck wouldn't choose that once they begin to believe they can and have the setting and the guidance to do just that. I'm so grateful to the owners and staff of Alo House Recovery Centers for their genuine commitment to those who need our help in finding their way back to themselves and their loved ones.

gloria B.

DO NOT go to this rehab facility if you have mental illness. Oro House is basically a detox center for the wealthy.
I suffer from Bipolar 1, C-PTSD, and autism.
They only have one psychiatrist that could only meet with you for a maximum 15 minutes a week, which is not sufficient especially if there is a medication change.
They also stated they would provide food options for any diet but that was not the case, I had to resort to candy and soda that was kept in the pantry. And I am not a picky eater, I just can't eat certain meats.
They asked me to leave when I vocalized my concerns.
Not only did they make me feel more embarrassed about my struggles but now even more hopeless.

Mark L.

If you're looking for a client-centered recovery facility, this is your place! Having just completed a month's stay at Alo House, I can't say enough about their client-centered approach.

I was their first client after last month's fires in Malibu which forced their relocation to alternative facilities in West Los Angeles. From my pick-up at LAX by the delightful Mel, I never once felt that Alo was cutting corners on client well-being and needs -- all while they were literally 'rising from the ashes' to re-establish their operations in new premises. They did this with a calm, collected and professional demeanour and a constant focus on client satisfaction. Every request is met with their full attention -- from switching out a mattress for better sleep comfort to issues around diet preferences to providing insight into their theraptic process to requests for certain common areas to be designated non-smoking. Alo provided transport to go outside the facility. I was particularly interested in having yoga as a central piece of my recovery journey, so Alo arranged private instruction for me.

Alo's staff clearly enjoy their work and have respect for the company. Many have worked at other recovery centers and, almost without exception, claim that Alo is the best they have encountered so far.

Although perhaps not the center-piece of one's recovery, special mention must be made of the quality of the food served at Alo. Chefs Jorge and David never ceased to amaze with the quality of food. It is prepared fresh, beautifully presented and made from the best quality ingredients. The menus are varied and balanced. I kept joking that they should team up with Weight Watchers because one could be tempted to 'go to town' on the food. I was able to maintain a well-balanced and nutritious diet during the entirety of my stay at Alo.

The accommodations are comfortable and well maintained by the charming and friendly dynamic duo of Oli and Gina. Each room is a large screen tv -- great for binge-watching HBO during downtime -- and common areas are nicely appointed and cosy.

The therapists/case managers are skilled professionals with a high level of commitment and professionalism. My case manager, Jodi, and primary therapist, Rudy, were fully commited to my well-being and made that abundantly clear with each interaction. All boundaries of confidentiality are maintained. They do their best to run productive groups despite a mixed cohort of clients with varying levels of commitment and participation. Staff could strive to institute more rigour and discipline for ensuring client participation, although it is understandable when this is not doable given that each client is on their own path to recovery and has their own level of commitment to the process.

The medical oversight is top-notch. Drs. Stanley, Benya and Sagan and RN Missy are commited professionals with a personable approach. The frequency of consultations is high and medical staff are available whenever needed, even when not on-site. Alo maintains strict protocols and is completely on top of client medical treatment.

I loved Bob Forrest's talks on Tuesday evenings. Bob is engaging, clear, witty and personable. A great asset to Alo. Owners Evan and Jared are also very personable and have a keen interest in hearing from clients in order to make the Alo experience as beneficial and rich as it can be. They have had a lot on their plates as a result of the Malibu fires. I never once saw them looking stressed out or had the impression that their focus was anything other than the well-being and comfort of clients. I'd be remiss if I didn't mention the great Shift Leads and Residential Advisors (RAs) who literally keep it all happening 24/7. Finally, I loved my two horse 'vision rides' in the Will Rogers State Park with the amazing and kind Corey.

What I have taken from my month at Alo is what I consider to be the fundamentals of well-being: (i) good sleep; (ii) good diet; and (iii) good exercise. It doesn't get more basic than that. I thank Alo for helping me find those again.