Vitalant Blood Donation- Henderson - Henderson, Nevada

Josh R.

The staff is always kind and accommodating! I've donated platelets for years here and I've never had an issue. I usually read or use streaming to pass the time and they give you a tray to make it easier than using your lap. Easy to schedule and change appointments on the app. Help cancer patients today!

Amber P.

I have come several times in the last few months, and the staff has always been friendly and professional.

Gabriel C.

They are horrible. Customer Service its trash, second time i come here and walk away. Very clear on the phone when they booked me i had only 140h available.

Jennifer A.

Wow they send me an email saying they need blood. So me and my spouse went to donate blood. The lady in the front desk was rude and then said that if we both spoken English because they don’t have anyone that speaks Spanish. I told her that I will not be donating here because of this matter… came to donate my time and blood to be treated in this manner hummm I don’t think so. Very unprofessional behaviour from this office will never use this office again.

Douglas E.

Unfortunately, I've had two bad experiences here including both rude employees and significant wait times despite advanced/confirmed appointments. I'll be looking for a more convenient and friendly option. It's a shame! I work in healthcare and there's no much need but Vitalant needs to meet donors at least half way.

Nick F.

I had an appointment at 1:45 today what is the point of having an appointment if people are not going to respect it? So they said they were going to be 30 minutes late I said OK and they were 30 minutes late but then they locked me in a Room for an additional 30 minutes. When they finally came to get me I was on the phone telling my wife that I was going to be dramatically late because they had not upheld their appointment. The person that came to get me was so appalled that I was on the phone that they shut the door and went into the next Room to get somebody else. I walked out of the Room and ask what's the problem and they spoke of their offence that I was on the phone with a no phone policy durring business.

So I tried to explain to them that they are a nonprofit and that I was there to donate and they are not doing me favours I am doing them a favour and since they did not appreciate my favour and my donation which allows them to exist as a business... I left.... but if you are reading this don't go and then leave save yourself the problems and just don't go because every other one of their office's I've never had a problem but this place is a joke.

Russian F.

I walked out without donating-had an abysmal experience there and wouldn't recommend this location to anyone.
I am an existing donor w/donor card/ID. Made an appointment and arrived promptly.
Yet my name was not on the list. I was assured that it's "no big deal". Well, it turned out it was-I was made to wait 40 mins. I wish I was told that when I arrived, as I could have gone to the nearby shopping center to do some shopping.
Then a rude staff member treated me in a condescending, patronizing and dismissive manner. It was obvious she (the staff) was going through menopause and was having a hot flash, but I don't think she should have taken it out on me.
I did fill out the questionnaire beforehand, but apparently it didn't go through somehow. Something the receptionist could have checked on during my 40 min wait.
Total waste of time and a lot of aggravation. All for wanting to donate blood for free during a pandemic.
I certainly won't be back

george S.

They do not honor appointments and told me I'd have to wait an hour behind walk-ins. I walked out without donating and will not use Vitalant again.