Adventure Kids Playcare - McKinney, Texas

Katelyn E.

My boys attended a full day while school was closed. They had so much fun! The staff was wonderful! I loved they had snacks through out the day, but I could also buy them breakfast/lunch/dinner. Would bring my boys back again

Eason

-------------Update------------------
Bright horizon reached out to me and refunded my copay and time. I thank their responsive attitude and meanwhile this adventure kids playcare sent a simple "reservation complete" email. My reply is "are you kidding me".

-------------Original-----------------
I booked a backup daycare here at Bright Horizon. The day I arrived, they told me I needed to register for a separate account on their website and asked for a bunch of documents I didn't have on hand. In the end I had to give up and take my child home, which was a terrible experience because I wasted a day and paid a co-pay for nothing.

When I asked them why they didn't notify me in advance, they said they didn't call me because I only left an email address but no phone number.

No matter whatever contact method you have, you should at least try to contact me if you have so many additional requests. Not notifying parents by email is more like a silent way of saying no to backup.

I will never consider this agency as a backup care option again.

Jacqueline H.

Gabrielle and Ray are both very professional and have shown my little baby so much affection. He loves it there and lets them know it with his big bright smile. Im so glad I found this place for someone like me working on the weekends. If you are in a similar situation you cant go wrong here.

Victoria F.

I tried them for the first time and it only took an hour before I was called to come get my child. My child was screaming which is very unusual .. and as I’m checking out I hear this lady yelling at the toddlers to CLEAN UP THE TOYS NOW, she didn’t just say it once she kept repeating it and it got worse. When I asked them why she was yelling at toddlers they said she’s just “loud” and that was her “personality” im beyond disappointed and disturbed. This is unacceptable behavior… come to find out this isn’t the first time… this lady named stormy has been having several complaints and incidents with children yet she’s still employed there. Do not trust them with you children please.

Sara K.

Not a bad place, but they need to hire more people. Only one manager is responsible for checking in, checking out, and assigning their shelves and taking calls. It's annoying for other people to wait for a single person to finish something. Also, I am not a big fan of the toddler classroom environment or the instructor. The classroom is extremely small, and my toddler was in it for the first time. They allowed him to scream and cry. The teacher didn't even attempt to make him comfortable for his first time. Good place for big kids, but they definitely need to hire more professional people who love kids.

Victoria

I recently dropped my daughter off the weekend of 12/16 to Adventure Kids Playcare in Mckinney and she shared that she had a wonderful time. In addition to her having a good time, my interaction with Stormie was wonderful! I called when I was on the way to pick my daughter up because I had a couple questions and she answered thoroughly with perfect customer service. When I arrived to pick my daughter up, Stormie gave me a full report for my daughter. She is very kind, knowledgeable and professional. The comprehensive experience was excellent and this makes me feel really good knowing my child is being cared for lovingly when she’s there. We look forward to seeing y’all again soon!

Devon B.

I am so grateful for this place. My kids love it and the ladies are wonderful. They have tons of activities and they offer snacks and lunches to purchase. The rate is expected for what is offered. Now they are open on Sundays!

Craig M.

My daughter has been attending pre-school program for 3 weeks now and absolutely loves it! Thank you Mrs. Shemika for going above and beyond with your customer service.