O.C. Tanner - Salt Lake City, Utah

Maleky R.

I was never fully trained for what I was hired for. They expect for you to meet numbers while training. Which makes no sense since it’s training and before I even got to training I was doing a bunch of random tasks that made no sense with the job I was hired for. Unfortunately management needs to learn how to train and learn better time management skills she was all over the place every time just guessing at what to do next. Unfortunately I cannot recommend this place of work since it seems that they don’t care , even if a family member has a high risk medical event happen.

William T.

I just purchased a watch that I did not go into OC Tanner thinking I’d buy. It is better than what I thought I wanted. Justin is a watch historian and genius. The service is top level without any sales pitches or gimmicks. Just cold, calmlh delivered facts. I will go back with my family!

Gianpiero S.

I am thrilled to offer my praise to the exceptional Rolex service. Their professionalism and expertise truly stand out, as they consistently deliver outstanding results. Their attention to detail and commitment to customer satisfaction are commendable, leaving customers like myself feeling confident and grateful for their exceptional craftsmanship. The Rolex watch repair service team has undoubtedly earned their reputation as masters of their craft, ensuring that every timepiece entrusted to their care receives the utmost care and skill. Tucker deserves a multitude of high praise for his patience and overall knowledge he brings to the profession. I highly recommend the watchmaking team and plan to refer a ton of business in the near future.

Jason C.

One of the finest Jewelry stores I've ever been to. The staff are amazing and very friendly. Alison especially, I had an appraisal done on one of my watches and she did a great job. I will definitely use them in the future for anything related to Jewelry.

Amy L.

I can't say enough good things about our service at OC Tanner in Salt Lake. Upon arrival we were greeted with some of the most friendly and gracious staff we have ever come across at a high end establishment. Cathy and Justin were so knowledgably and so willing to share that knowledge with us as we looked at different watch options. The other staff members brought us water and complimented us several times while in the store. It was a totally different experience that what I had anticipated. This place is a class act, and I will buying from them in the future. Customer service is everything and OC Tanner did not disappoint. 10 out of 10!

David B.

I’ve been shopping at OC Tanner for a few years. At that time I was new to watches and jewelry and was mainly interested in looking rather than buying. Right from the start they treated me like a long time customer and I quickly built a great relationship with their staff. I’ve now made several purchases from OC Tanner and I’m always satisfied with the product and service. They are always friendly when I arrive and they are so willing to answer questions. They have a true passion for what they do. I have never felt pressured to make a purchase and sometimes I just stop in to say hello.

Leo P.

I bought several watches for me and my wife there, the people over there are very knowledgeable, they are also very patient to listen what customer need, the service is awesome and I always feel like visiting a good friends place when stopping by.

Sean B.

I am very disappointed with the quality of service we received. We had very high expectations when we first decided to go to O.C. Tanner to get a custom ring made for my wife's Valentine's Day present. These expectations were quickly ruined the very second we walked through the door.

Unless you look like you have LOT'S of money, you won't even be greeted by their extremely unfriendly staff. If fact, you'll be completely ignored. However, we needed a rough stone cut and they were one of the few companies that had someone to send the stone to so we decided to see what they could do for us.

One week later, we called in to see the progress only to find out they "Forgot" to send the stone to their jeweler and had "no idea" where the stone even was.

We finally got a hold of who was supposed to ship the stone, and to cover for her own mistake she decided to lie and say that the stone wasn't "gem quality" when in truth she never even got that fact from anyone. This was the front-desk receptionist and not someone with the qualifications to even make that decision.

We will never walk through those doors ever again. Very stuck up staff that will not pay any attention to anyone unless you look rich. We were ignored, lied to, and they wasted our time.