World Class Ski and Sport - West Dover, VT

E T.

This ski shop near Mount Snow is an absolute standout! The team went above and beyond to ensure we had a great experience. Their professionalism, attention to detail, and commitment to customer satisfaction are unmatched.

From start to finish, the staff was incredibly helpful, accommodating, and knowledgeable. Whether you need expert advice, equipment adjustments, or just great service, this shop is the place to go.

If you’re skiing at Mount Snow or in the area, this shop is an absolute gem. They’ve earned a lifelong customer in us, and we can’t recommend them enough. Thank you for your incredible service!

Red E.

Rent elsewhere.
1st day at the slope using their gear - about to go on the lift and the binding broke.
They said to call with any issues and they’d come to the mountain promptly.

Have been calling non stop w/ several messages left.

The dude at the shop is either extremely busy or ghosting my call. Avoiding help at any cost.

Been sitting here at the lodge for close to 3 hours with no call back.

Go elsewhere - you are better off. Your time will be better spent than waiting for help.

Dre

So my snowboard binding was broken.
Store blamed me, accused me breaking the binding, when the issue was a screw or connection came undone internally.

I called 8+ times from 11am -2:30pm (as directed - they told me to call if any issues arose, said someone would come to the mountain to remedy the issue), left 3 messages to no avail.

No one called back.

No one came to help.

Instead, the few days I’m able to take PTO went to waste with a ski lift ticket purchased - unused.

Going back to being blamed for the issue…I asked for refund - as anyone would have. It was a reasonable request.

They said NO!

The owner is the only one that can refund and he was not in.

So I was given a free rental pass…and left to wonder - why would I even go back?

Will work with my credit card company to remedy the denial of services that I paid for in good faith.

Plenty of snowboarding/ski rentals to choose from!

Beware - if you happen to go there during off peak days - be prepared to get zero customer service in the event something goes awry!

Jed L.

Just called them and based on our 45 second conversation, I would never stop here… The gentleman was rude. I simply asked if it was best to make a reservation to rent a snowboard, and he could not have been more abrasive… Avoid at all costs.

Nima

Definitely recommend this place! Great prices, amazing staff - very helpful and friendly. Pickups and drops were super quick!

Mariana M.

I bought some ski equipment in Connecticut and my boots were incorrectly sized (2 sizes too big) and my skis were too long for my ability.
Mirek and Jesse I can not THANK YOU enough for making my skiing so much more enjoyable!!
Thank you for pointing me into right direction.
I will never go anywhere else!

Chelsea H.

I am a return customer, rented here once every year. But this year not only the price went up a lot(well all the other shop dose too), but the quality of the ski is no good anymore. Both ski and shoes are really old in bad very shape. My ski experience are ruined whole day.

Anthony J. Z. R.

First time skiing and visiting Vermont. The store team was amazing, made our experience 10 times better. Thank you guys, definitely will come back next year.