Treasured Kids Childcare - Attalla, Alabama

jordan C.

I’d give 10 stars if possible. Genuinely have no bad words for treasured kids all the way from the director to each staff member. We are in our last week and I’m so sad about it and am only leaving due to my job location otherwise I’d want my girl to be there as long as possible. From day one they have gone above and beyond for us. She just turned 4 last week and thanks to the awesome teachers she can spell, write letters, knows her numbers, and so much more that I never thought would be possible right now due to her being so hyperactive with such a short attention span. I could go on for days about how thankful I am for all of treasured kids staff. Good daycares are hard to come by, but this one is the best for sure.

Angie P.

My Grandbaby attends here and we love it!! Her teacher is very sweet and keeps us posted on an app (Brightwell Daycare App) about her day. The teacher post pictures in the app for us to see what she is doing. Everyone is very friendly and helpful!! I love that they actually teach the little ones! My grandbaby is talking a lot more since being here and coming out of her shell. I love to see her smile when she sees her teacher and friends!

Kenyetta H.

My daughter has just transferred out of this facility and I'd like to give an honest review overall. I'd like to start off by saying the assistant director, is very competent and reassuring. You can tell she has a heart for children and she is very serious about her job. My daughter's teacher was Lisa, she seems very caring and my daughter always spoke good about her. My problem with this facility is that they seem to be a little understaffed and overwhelmed with children. My daughter was bitten upon three occasions and only two of them were reported to me. One of the bites was so bad that it left a scar on her nose for several days. This child was biting to hurt my daughter. The staff made no effort to tell me whether or not the other child's parents were notified about what their kid had done to my daughter. She has come home with scratches on her face with no explanations and has had headlice three different times as a result of attending this facility. I'm attaching pictures of the bite....carnivores and headlice.

Ryan P.

Treasured kids is awesome! They took care of our daughter for the time we were there. We recommend them to everyone! My daughter is going to the big school now because she is older but she had excellent teachers and made great friends!

Jaw

owner is very sweet & passionate about what she does . She has family that helps out which is no biggy, but her mom is very rude . She made an out of the way comment to me & I’ve never been back since . I would recommend if the owners mom was not there .

April A.

Been sending my daughter since the day they opened, and she was the youngest at only 12 weeks of age. They have cared for her like their own, and her eyes light up whenever we pull in the parking lot. They are always happy to see her, and they are always so patient and kind. She has a few caregivers that she favors, but everyone is so wonderful there!

Carrie S.

If I could give zero stars, I would. I am absolutely heartbroken at the way my children were treated at this center.

My daughter has special needs and ptsd due to events she witnessed at home months prior (I detailed this in the onboarding paperwork and had an in-depth conversation with a staff member before my children started attending). I found out several weeks into her care after she received two write up during her “meltdowns” (aka panic attacks) that the majority of the staff handling her was unaware of any of this. They acted very understanding when I brought this up again and even said they had people coming in to specially train their employees to handle it.

Over the course of the next week, my daughter comes home telling me that she is being called names by her teachers and told that she is a bad kid. Due to our financial situation and lack of care in the area I held my tongue until we could find better arrangements.

Upon picking them up one day I was told my daughter was being expelled and that if I brought them the next day DHR would be called and the director also threatened to call DHR on me for separate reasons she would not disclose (which I found out later on from the owner was due to my daughter talking about her dad that is no longer in her life- which was also known by the staff). I was told that her third strike was for hitting her teacher and calling her the “devil” which is absolutely absurd considering my children are being raised non-religious and don’t even have the slightest clue who the devil is- not to mention her speech impediment would’ve made a word like “devil” difficult to discern anyways. This is when I picked them up. I didn’t not receive any message or phone call throughout the day.

After repeatedly asking to speak with the owner due to the malicious tone of the director, I was told by the owner that this center was “not good enough to handle children with special needs”. A state certified daycare. Refusing a child due to special needs.

Not only that, to top it all off, when collecting their items for me to take home it was revealed that all four of my children’s outfits I had sent up as extra clothes (all brand new) had been sent home with other children and they tried to give me ANOTHER child’s clothes.

Shelby I.

They have such friendly staff that really brighten your day. The Director of the Childcare Facility is really such a sweet lady.