Rite Aid - Lake Isabella, California

Sara ?. R.

This RITE AID Is pretty awesome. MOST cashier's are kind and friendly not snobby and judgemental like most. They need to be stocked badly and I hope I'm wrong when I hear they may be going out of business 😕. But this store has been there for many, many, years. Iuàdk what we would do here at the lake, with no Rite aid that would be horrible if they close down, well anyhow, thanks guys 👍🏻

Mike V.

Most rude people, it's like they want to be way above you. They will even raise their voices to me . This lady is super nice. Her I would give five stars.

Linda S. Y. H.

They have no idea what they’re doing at this pharmacy. I’m talking about the pharmacist not most of the people that work there. Just the people in charge. I went there on Monday last week picked up a prescription three days later I went to pick up another prescription. The pharmacist told me I Need to bring back the prescription I picked up Monday before I could pick up the prescription on Thursday. They wanted the prescription back that they gave me on Monday. Why?

Lisa R.

Pharmacy doesnt answer telephone calls. Terrible customer service. If they don't have people to answer the phone then they need to hire more. Will be getting at CVS from now on or Bakersfield Rite aid.

Brenda L.

They should change the name to “Wrong Aid” or “Lies Aid”

Do not use this pharmacy if you have another choice!!

After being a happy Rite Aid customer for years (at a different location) I switched to another pharmacy 3 years ago because this location rarely answered the phone and when they did they lied constantly about when the refills would be ready and “ when the truck came in”.
They played God with my mom’s medication when she had cancer. ( it was NEVER an insurance issue). Once she was 2 weeks overdue and the pharmacist had the nerve to rudely say to me “ Your mother gets her medication every month on time!” Well.. check the computer moron, you don’t know what you are taking about!!!
Unfortunately the fabulous pharmacy I had switched to recently sold their business to Rite Aid and I’m back. I have been trying to get a refill for 5 days now and I’m told something different every time! ( it’s not an insurance issue) I wish they would just have the decency to tell the truth.
Sadly this is a rural area and there is only one other pharmacy in the area. ( which I will be looking into)
I’m sure this is an overwhelming time for Rite Aid, taking on all of the the new accounts, however they have a long history of poor service, it is not due to the new influx of business.
Rite Aid corporate…Please help us! I am not the only one suffering. Look at all of the bad reviews regarding this location and they go back a long time!

Asher P.

If I could rate 0 stars I would. Aside from the two pharmacists, everyone in this pharmacy is absolutely incompetent. They never communicate, they will likely lose your prescription at least twice before actually filling it, I'm not even sure the phones are hooked up because they sure as hell never answer them. I'm over a week late on a medication that I know for a fact has been sent in to them THREE TIMES, but they still don't have it in their system. I would rather buy my meds from a sketchy merchant in a roadside ditch than deal with these people at this point--at least the guy in the ditch would be somewhat reliable in comparison.

dan D.

Worst pharmacy I ever seen..
Going to Mt Mesa pharmacy

Rite aid sucks in lake Isabella..
I could drive to Taft 75miles before you get to Cash register here... they call, you drive there and they want you to wait 2 hours.. sorry not ready 👎👎👎👎👎. they are getting much better 2/9/25

D T.

Caregiver here and my patient is in chronic severe pain, his medication ran out days ago. We were sent here because The Drug Store closed, never had a problem with them. They hardly answer the phone. Prescriptions where sent to this pharmacy 2 weeks ago for my client. I've been letting them know ahead of time that we'll pay cash for it if the insurance doesn't cover it because it's a prescription he need and needs it on time. I've been calling and going in person for 2 weeks to know what's going on with the prescription and everytime they tell me it has to be ordered. Yesterday they finally told me the insurance isn't approving it after being told it will be ordered by last Monday so they asked if I'll pay cash and I said yes then told me to wait for the text message that says when the prescription will be ready to pick up. I call today and my client talked to them to asked them if the prescription will be ready yes or no they couldn't answer the question so my client wanted to talk to someone who can answer the question and the lady on the phone hung up after he kept asking.