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InterCity Direct - Lenexa, Kansas

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 13202 W 98th St, Lenexa, KS 66215, United States.
Phone: 9137540303.
Website: intercitydirect.com
Specialties: Transportation service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, On-site parking.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of InterCity Direct

InterCity Direct 13202 W 98th St, Lenexa, KS 66215, United States
☎️9137540303

⏰ Open Hours of InterCity Direct

  • Monday: 7 am–5 pm
  • Tuesday: 7 am–5 pm
  • Wednesday: 7 am–5 pm
  • Thursday: 7 am–5 pm
  • Friday: 7 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction to InterCity Direct

InterCity Direct is a transportation service provider located at 13202 W 98th St, Lenexa, KS 66215, United States. The company offers a range of services to individuals and businesses, making it an essential player in the transportation industry. In this article, we will delve into the world of InterCity Direct, exploring its main services, location and access, featured characteristics, practical information, and customer reviews.

Main Services

  • InterCity Direct provides transportation services, including
    • Car shipping
    • Truck delivery
    • Package delivery
    • freight forwarding
    • Logistics management
  • Additionally, the company offers
    • Customs clearance
    • International shipping
    • Domestic shipping
    • Transportation management
  • InterCity Direct also provides
    • Real-time tracking
    • Insurance options
    • Customs brokerage
    • Regulatory compliance

Location and Access

InterCity Direct is located at 13202 W 98th St, Lenexa, KS 66215, United States. The company's physical address is easily accessible by car, with ample parking available on-site. The building is wheelchair-accessible, ensuring that customers with disabilities can navigate the premises with ease. The nearest public transportation option is the Kansas City Metro Bus system, which provides regular services to the area.

Featured Characteristics

InterCity Direct is known for its unique characteristics, including:

Experienced Staff: The company's staff has years of experience in the transportation industry, ensuring that customers receive expert advice and guidance.

State-of-the-Art Technology: InterCity Direct utilizes the latest technology to track shipments and provide real-time updates to customers.

Customized Solutions: The company offers tailored solutions to meet the specific needs of each customer, whether it's for personal or business purposes.

Practical Information

To get in touch with InterCity Direct, customers can contact the company directly at 913-754-0303 or visit their website at intercitydirect.com. The company is open Monday to Friday, 8am to 5pm, and is closed on weekends and major holidays.

Customer Reviews

InterCity Direct has received an impressive 32 reviews on Google My Business, with an average rating of 3.8/5. Customers have praised the company's:

Reliability: Customers have consistently praised InterCity Direct's reliability, with many reporting that their shipments arrived on time and in good condition.

Professionalism: The company's staff has been praised for their professionalism, with many customers commenting on their friendly and helpful demeanor.

Customized Service: Customers have praised InterCity Direct's ability to provide customized solutions to meet their specific needs.

Communication: The company has been commended for its clear and timely communication, keeping customers informed throughout the shipping process.

Customer Review:

"I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come into contact with at InterCity Direct has been extremely helpful and professional. I highly recommend this company to anyone in need of transportation services."

👍 Reviews of InterCity Direct

InterCity Direct - Lenexa, Kansas
Francesko
1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

InterCity Direct - Lenexa, Kansas
Vanessa W.
5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

InterCity Direct - Lenexa, Kansas
RBS, I.
5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

InterCity Direct - Lenexa, Kansas
Camos T. S. L.
1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

InterCity Direct - Lenexa, Kansas
David E.
5/5

Heath is wonderful to work with. His rates are great and he is a tremendous asset to us in securing back haul loads. Highly recommend!

InterCity Direct - Lenexa, Kansas
heather M.
5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.

InterCity Direct - Lenexa, Kansas
Torrey R.
5/5

I have moved a lot of freight with the intercity team. Really appreciate their logistic knowledge, and the simplicity working with them. Special thanks to Drew for keeping my trucks moving!

InterCity Direct - Lenexa, Kansas
Peggy H.
5/5

Heath is a great guy to work with at intercity , alwayS very professional and courteous. Always takes care of us here at EDH Express LLC. If you need some work with good rates contact Heath!

InterCity Direct - Lenexa, Kansas
Francesko
1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

InterCity Direct - Lenexa, Kansas
Vanessa W.
5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

InterCity Direct - Lenexa, Kansas
RBS, I.
5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

InterCity Direct - Lenexa, Kansas
Camos T. S. L.
1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

InterCity Direct - Lenexa, Kansas
heather M.
5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.

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