All Star Impressions - Roanoke, Virginia

Introduction to All Star Impressions

Nestled in the heart of Roanoke, Virginia, All Star Impressions, located at 621-D Townside Rd SW, is a beacon for those seeking high-quality personalized products and services. This esteemed establishment has been serving the local community and beyond since its inception, earning a reputation for excellence and customer satisfaction.

Main Services

• Trophy Shop: All Star Impressions specializes in creating personalized trophies and awards for various occasions. They offer a wide range of materials, designs, and sizes to cater to diverse needs, from sports tournaments to academic achievements.
• Engraver: With state-of-the-art engraving equipment and a skilled team, All Star Impressions can transform ordinary items into cherished keepsakes. They provide professional engraving services for a variety of objects, including glass, metal, wood, and more.
• Sign Shop: This aspect of their business caters to both commercial and residential clients. All Star Impressions can design, produce, and install a wide array of signage, from custom logo signs to directional signage, ensuring that your message is clear and visible.

Location and Access

All Star Impressions is conveniently located in the Roanoke Valley, near the intersection of Townside Rd SW and Hershberger Rd NW. This central location makes it easily accessible from various parts of Roanoke and the surrounding areas.

The business is situated in a well-maintained plaza, with ample parking spaces available. The plaza is also wheelchair-accessible, with designated parking spots and an accessible entrance to the store. For those who prefer public transportation, the Roanoke Transit System's Route 8 - Towers/Crossroads serviced the area.

Featured Characteristics

• Small Business Charm: Despite its professionalism, All Star Impressions maintains a small-town charm that sets it apart from larger corporations. This personal touch ensures that each customer feels valued and heard.
• LGBTQ+ Friendly and Transgender Safe Space: All Star Impressions is committed to creating a welcoming and inclusive environment for all customers. They strive to provide a safe and comfortable space for the LGBTQ+ community.
• Pickup Options: The store offers several convenient pickup options to suit different customer preferences. These include kerbside pickup, in-store pick-up, and even a quick visit option for those in a hurry.

Practical Information

All Star Impressions is open Monday through Friday, from 9:00 AM to 5:00 PM. They are closed on weekends to allow their team some well-deserved rest. To get in touch with them, customers can call 5403440300 or visit their website at allstarimpressions.net.

As for payment methods, All Star Impressions accepts a variety of options to ensure convenience for their customers. These include cheques, credit cards, debit cards, and NFC mobile payments.

Positive Aspects from Reviews

All Star Impressions boasts an impressive average rating of 5/5 stars from 18 reviews on Google My Business. Several customers have praised the store's exceptional customer service, with one reviewer noting, "The customer service is excellent, and they always go above and beyond to ensure you're happy with your purchase."

Another common theme among positive reviews is the quality of the products and services. One customer raved about their engraving work, stating, "If you have an item to be engraved, this is the spot! I have taken a family bell, crystal ornament, and brass goblets for engraving, and I have been thrilled with the results every time."

Furthermore, customers appreciate the store's flexibility and willingness to accommodate special requests. One reviewer highlighted this, saying, "I had a last-minute order that needed to be done in a hurry, and they were able to accommodate my needs and even delivered it to me. I can't say enough good things about this business!"

👍 Reviews of All Star Impressions

Addison M.

5/5

If you have an item to be engraved, this is the spot! I have taken a family bell, crystal ornament and brass goblets for engraving and I have been thrilled with the results every time. If they can't engrave an item nicely, they will tell you or make a suggestion. I highly recommend All Star Impressions.

Emperial Y.

5/5

I wanted a nameplate for my cubicle that went beyond the standard. Something big, shiny, stellar, and fantastical!

Amiee was able to turn some stellar photographs I liked into a set of mockups, one of which was exactly like I envisioned, but one of which was even BETTER.

I now have the coolest nameplate in the universe. It's so amazing, it looks brilliant in person, and communication and service was impeccable throughout the process. Truly an All Star experience!

S M.

5/5

Eric and his team are outstanding!! What is great customer service to me? Great customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but that you also take things a step further to exceed — rather than just meet — expectations. In Feb. 2024, Eric examined a product that I thought would be extremely hard to engrave. He exhibited all of behavior above. The engraved heart for the "Houston Hotties" was the talk of the occasion. Thanks for your time and service. I would recommend All Star Impressions to anyone who needs engraving assistance. They do it all!!

Kelly J.

5/5

Hands down the best customer service I’ve seen in quite a while. Everyone is friendly and always willing to go above and beyond to make sure the awards I ordered were perfect. I used All Star Impressions for over 30 awards with a very short turn around time. I was so confident with their work and turn around time that I didn’t have to worry about anything other than picking it up. Highly recommend-great quality products and friendly service!

Tonya A.

5/5

All Star Impressions has given me a great customer experience with help from their wonderful staff! I purchased a beautiful baby picture album from them sometime ago, and they engraved it so lovely. The recipient teared up as she was deeply touched by this personalized gift. I can only say positive things about All Star Impressions, and I plan to use them again in the future; for I know that I will not be disappointed.

Lindsey B.

5/5

Walked in on very short notice needing 2 awards with no real ideas on what I actually wanted. The staff was incredibly helpful and communication was excellent. The plaques were made with our logo and only took 2 days. Will 100% use this company in the future! Roanoke Rugby thanks you!

Boogiefunk B.

5/5

Friendly staff. Went above and beyond my request to get my order perfect! Couldn't be happier

Rosemary P.

5/5

I had been looking all day for a company to engrave 2 names and a wedding date for me. At approximately 3.00 pm I walked into All Star Impressions and I was greeted by Eric, he immediately said yes we can do it. He helped me pick the font that I wanted used and an hour and 15 minutes later it was ready. Very professional and personable. If you need something engraved this is the place to go. Thanks Eric!!!