mary P.
1/5
This is a long review, so if you would like to avoid all the detail, here is the punch line: beautiful setting; well-maintained facility; good resident trainers; famously abusive, unpredictable owner who takes your notice to leave as a personal rejection, retaliates by demanding that you vacate her property immediately and threatens to stop feeding your horse if you do not. In two cases I know of, she actually followed through on her threat.
The lengthy version of this synopsis follows:
First, the good news. The setting is bucolic and beautiful, and the facility is well maintained—the owner keeps a constant watchful eye on the entire premises, while chugging around in her golf cart. I’m told she even makes observations of riders and horses from her home via binoculars. As a result she notices anything wrong with a horse (more good news) as well as anything amiss with the facility’s immaculate appearance, including a few stray blades of hay in the wrong place.
Now the downside. When I planned to move my mare to Briarcliff in order to follow Vikki Fehr, my trainer, virtually every friend familiar with the owner’s reputation warned me against it. And, of course, there were the multiple scathing on line reviews. However, with over 30 years’ experience as a mental health professional, manager of several mental illness treatment programs, and 13 years’ experience teaching graduate courses in human communication, I felt confident.
Certain that I would be able to manage dealings with the famously unstable, unpredictable, abusive (name calls and swears at boarders) and divisive (badmouths boarders and trainers) owner, I moved my mare in, and it went tolerably well for two years. During that time, I avoided disagreements, accepted made-up-on-the-spot rules, overlooked attempts to report on other boarders, and tolerated temper tantrums. But I finally drew the line when she second guessed the vet’s specific feeding instructions when my mare developed laminitis. She not only said the vet’s directions were “just something he read in a book”, she also reported the horrible death of another mare with the same problem, and assured me that no matter what I did for treatment, my mare would die anyway.
When I gave 30 days’ notice to move my mare to another facility, the drama, abuse and threats I had been warned about began, presumably to hasten my departure in order to avoid further expense. Because I was afraid for the health of my mare, as soon as arrangements could be finalized, I did in fact relocate her.
Under no circumstances do I recommend boarding at this facility, unless you intend to retire your horse and have no further contact with the owner, or perhaps if you plan to take lessons from either Vikki or Edie, the two excellent on-site trainers.