Gem Source Inc. - Lexington, Kentucky

Introduction to Gem Source Inc.

Nestled in the heart of Lexington, Kentucky, Gem Source Inc. is a distinguished jewelry store that has been serving the local community and beyond since its inception. Situated at 368 Southland Dr, this establishment has carved a niche for itself as a trusted destination for jewelry enthusiasts, collectors, and those seeking the perfect piece for a special occasion. Gem Source Inc. is not just a store; it is an experience that combines passion, expertise, and a commitment to customer satisfaction.

Main Services

• Jewelry Store: Gem Source Inc. offers a wide array of jewelry pieces, from classic and timeless designs to contemporary and trendy ones. Their collection includes necklaces, bracelets, earrings, rings, and watches, catering to diverse tastes and preferences.
• Diamond Dealer: As a diamond dealer, Gem Source Inc. provides customers with the opportunity to purchase loose diamonds of varying qualities, cuts, colors, and clarities. Their team of experts can guide customers through the 4Cs of diamond selection, ensuring they make an informed decision.
• Gift Shop: In addition to jewelry, Gem Source Inc. also houses an assortment of gifts, making it an ideal place to find that perfect something for any occasion. From birthdays to anniversaries, and everything in between, they offer a range of thoughtful and unique gift options.
• Jewelry Appraiser: Gem Source Inc. employs certified appraisers who can provide accurate and professional valuations of jewelry pieces. Whether it's for insurance purposes, estate settlement, or simply curiosity, their appraisal services are reliable and thorough.
• Jewelry Designer: The store's on-site jewelry designer allows customers to create custom pieces tailored to their unique vision. From engagement rings to personalized pendants, Gem Source Inc. transforms customers' dreams into wearable art.
• Jewelry Repair Service: Gem Source Inc. offers a comprehensive jewelry repair service, ensuring that your beloved pieces stay in pristine condition. Their skilled artisans can handle various repairs, from simple stone replacement to intricate restoration work.

Location and Access

Gem Source Inc. is located at 368 Southland Dr, Lexington, KY 40503, United States, in the heart of the Southland Shopping Center. The store's location is easily accessible, with several transportation options available:

• By Car: The store is situated just off I-75, providing easy access for drivers. There is ample parking available in the shopping center, with a wheelchair-accessible car park.
• By Public Transportation: LexTran, Lexington's public transit system, serves the Southland area. The nearest bus stop is 'Southland Dr & Regency Rd', just a short walk from the store.

The store's entrance is wheelchair-accessible, ensuring that all customers can enter and enjoy the store with ease.

Featured Characteristics

• Small Business: Gem Source Inc. is a locally owned and operated small business, which allows it to offer a personal and attentive customer experience that is often lost in larger corporate stores.
• In-store Pick-up and Shopping: The store offers both in-store pick-up and shopping options, allowing customers to enjoy a hands-on experience when selecting their jewelry pieces.
• Delivery: For those who prefer to shop from the comfort of their own home, Gem Source Inc. also offers a delivery service, ensuring that customers receive their purchases promptly and securely.
• LGBTQ+ Friendly: Gem Source Inc. is proud to be an LGBTQ+ friendly establishment, striving to create a welcoming and inclusive environment for all customers.
• Quick Visit: Despite the extensive selection of jewelry and gifts, the store's layout is designed to ensure a quick and hassle-free shopping experience, making it perfect for those with busy schedules.
• Payment Options: Gem Source Inc. accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring that customers can pay in their preferred manner.

Practical Information

• Business Hours: Gem Source Inc. is open Monday through Saturday, from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM. These extended hours allow customers to shop at their convenience.
• Contact Information: Customers can reach out to Gem Source Inc. by phone at 859-278-3108, or via their website at gemsourceinc.com.
• Social Media: The store maintains an active presence on social media platforms, including Facebook and Instagram. Following Gem Source Inc. on these platforms allows customers to stay up-to-date with the latest promotions, new arrivals, and behind-the-scenes glimpses into the store.

Positive Aspects from Reviews

Gem Source Inc. has earned a remarkable average rating of 4.9/5 from 163 reviews on Google My Business, a testament to the store's commitment to customer satisfaction. Several positive aspects stand out in these reviews:

• Expertise and Knowledge: Many customers praise the store's staff for their extensive knowledge and helpfulness, making the jewelry-buying process an enjoyable and stress-free experience.
• Quality and Selection: Customers often comment on the high quality of the jewelry pieces and the wide variety of options available, ensuring that there is something to suit every taste and budget.
• Customer Service: Gem Source Inc. is consistently commended for its exceptional customer service, with many customers mentioning the friendly, professional, and attentive service they received.
• Customization: The store's custom jewelry design service is highlighted by customers who have had the opportunity to create their own unique pieces, many of whom express their delight with the final results.

One customer, who had two rings resized, expressed her satisfaction with the service, stating, "I can't say enough good about Gem Source. I had two rings in to be sized. The silver one was one that my now husband had made for me while we were dating (36 years ago). I wanted a thin bit of gold inlaid into the groove. It turned out beautifully, and I couldn't be happier." This review is indicative of the positive experiences many customers have had at Gem Source Inc.

Warning: Despite the overwhelmingly positive reviews, it is essential to be aware of a single critical review that raises concerns about the store's gemological knowledge and pricing. The reviewer, who claims to be a serious collector, alleges that the store is "true rip off artists" and advises customers to have their products tested by a GIA credible gemologist. While this is a solitary viewpoint, it is crucial to consider all perspectives when making a purchasing decision.

Gem Source Inc. is more than just a jewelry store; it is a destination for jewelry enthusiasts and those seeking a personalized and satisfying shopping experience. With its extensive selection of jewelry and gifts, expert staff, and commitment to customer satisfaction, Gem Source Inc. has earned its reputation as a trusted and beloved fixture in the Lexington community.

👍 Reviews of Gem Source Inc.

Stephanie H.

5/5

I had taken two rings in to be sized. The silver one was one that my now husband had made for me while we were dating (36 years ago). I wanted a thin bit of gold inlaid into the grooves. The second ring was given to me by my mother in law and was from the 1930's. I was so pleased with both pieces and they were very good about letting me know what timeline to expect and pricing was very reasonable! GEM SOURCE will be my go-to from here on out! Would highly recommend!

Lauren G.

5/5

I cannot say enough good things about this place. My now husband really wanted to have a custom ring made that was special to us, and from someone local and knowledgeable. This place is all of that and more, I couldn’t have asked for better customer service or a more unique and beautiful ring. We have now found a jeweler for life and we will always get every piece of jewelry from here. Great quality for a great price!!!

Laura S.

5/5

Gerry and Jim are simply the BEST!! They took my Great-Grandmothers engagement ring from 1932 and restored it to all its beauty!! The original diamond fell out 50+ years ago. My family had it redone for me 22 years ago for my 18th birthday but did not know where the original diamond was so had it made as they could.

Fast forward to now (22 years later) the original diamond was found, given to me and because of Gem Source and their AMAZING work my engagement ring which again was my Great Grandmothers engagement ring in 1923 is restored to all its original beauty and is a family heirloom that will be cherished by many more generations of our family to come!

Gerry and Jim truly are the best in the jewelry business and I will forever be grateful to them!!

Left photo was my ring before and right photo is the AMAZING TRANSFORMATION Gerry and Jim did♥️

Blake M.

5/5

My fiancé and I cannot recommend this company enough! We both walked into the ring and diamond shopping realm completely uneducated. After going to a couple places around town we were luckily referred to Gem Source by a family member. Jim took the time out of his day to sit down with us and actually educate us about diamonds and their quality/cut on multiple occasions, until we were finally able to make our minds up. Gerry and Jim are two very knowledgeable individuals and provide an unmatched level of customer service. If you are in need of any type of customized jewelry you would be doing yourself a disservice not to go check out Gem Source Inc!

Greg G.

5/5

I can't say enough positive words about Jim and his team at Gem Source. He helped me design an upgraded wedding ring for my beautiful bride for our 20 year anniversary.

I truly appreciated his genuinely kind nature and his patience in helping me understand every step of the process. I had lots of questions, and he had immense knowledge that you won't see in big retail stores.

And to top it all off, he helped create the ring of dreams for my wife.

We will continue to do business with Jim as long as he keeps the doors open.

candace Q.

5/5

What a great jewelry store. If you are looking for an engagement ,wedding or special piece of jewelry look no further. The owners are knowledgeable & friendly with a lovely inventory of jewels. Check them out!
They make repairs too

Francine C.

5/5

Gem Source was an absolute joy to work with during one of the most special moments of my life—my engagement. I am beyond happy with the quality of my ring; it is truly one of a kind. I am head over heels in love with it and so thankful to the team at Gem Source for making my dream come true!

Mary B.

5/5

I had a pendant made at Gem Source that is very special to me. Jim at Gem Source took my vision and made it happen. I couldn’t wear my wedding ring of 54 years married and Jim took stones from my wedding ring and incorporated my birthstone and a beautiful sapphire into an exquisite piece of jewelry that I will always treasure. Thank you Gem Source.