Interactive Educational Services - Bakersfield, California

Community A.

Each step of the web design process was easy with personal conversations, tutorials and support along the way. Any coaching or training we have had has been professional and painless. Maintenance of the content super easy allowing us to keep our pages fresh and updated regularly. We have recommended IES to many colleagues seeking to redesign their corporate websites.

John B.

I've managed our school district web site for the past two years. The IES team has been so helpful and patient as I've learned the technical and design skills. Their support team is outstanding and quick. Their features and options are continually improving and still maintain the original user- friendly backbone of design.
We have just begun using the IOS and Android app options and have found them to be easy to set up and surprisingly useful and user friendly for our students and community.
Since the teachers in our school have such a wide range of computer skills, it's been relatively easy to create a template for the teachers to create their individual pages. Anyone who works in school technology will know that staff tech skills can be frustrating but IES has made it pretty simple.
In short, the CyberSchool team is friendly and helpful and have put together a great product. I'm happy to recommend them to any school district that is looking for a good platform for their interactive website.

Kristen W.

Working with IES has been incredible! As an experienced marketer, I do my own website developments usually, but the company I am working for now has always been with IES; so, when we decided it was time to upgrade our website, naturally we turned to IES for this. Our needs for our website are very challenging/complex and the team at IES has been gracious, prompt and a pleasure to work with. Any obstacle we have faced has been met with the best customer service around and I am thrilled that we have them as our website development team. I highly recommend them!

Kelly K.

Our organization has struggled over the years to get our website and email to work well. IES has been so helpful and patient with our need for support. We hope they can keep being kind and patient to us for many years to come.
Thank you, IES Team!

Denise P.

I have found IES to be very responsive to our needs. I liked how they took the initiative to call me regarding upgrading our website to be ADA compliant. Some of my colleagues in other schools got formal complaints and had to upgrade their sites in a hurry. Ours was done before any formal action was taken by anyone. Thanks IES!

Sue S.

IES has really helped launch our organization in many ways: events, calendar, recruitment and awareness. It is very simple to use and support is just a phone call away! We've received many compliments on our website.

Denton H.

IES Cyberschool has been a great company to deal with. My school district changed from hosting our own website to Cyberschool over three years ago. The finished product has been great. The best feature is that I only pay for the services that I need. Many other school services charge fees that are three and four times higher, for the same product. Our district is very pleased and tech support has been very responsive in the few times I had questions.

Tricia H.

Our organization has worked with IES for several years. We appreciate that IES has made an effort to develop more responsive website templates for our agency to choose from, and the level of customization that those templates allow us to incorporate into our website.

We also appreciate being able to access unlimited web-based training, but have specific recommendations for improvement. The first recommendation is to have a complete training syllabus available to their customers, covering the features and functions of WordPress that the client will need to use in order to manage their website content. For example: Images (format, uploading, use in content creation).

This training syllabus should also be the source of recorded web training (so that clients may refer to different sections of the training upon demand) and written documentation of processes and procedures which can also be referred to upon demand, rather than deferred to the next scheduled training session.

As current training is being offered, it is up to the client to request and schedule training and define the training syllabus, and to schedule and attend additional training if certain topics of training need arise later. It's an inefficient training system, much of which could be alleviated with a more thoughtful approach by IES.

So, overall, the design and hosting services represents a very good value, but I would recommend that potential clients assess their proficiency with WordPress and consider seeking outside training resources to supplement the training IES provides.