Latitude USA - Bountiful, Utah

Latitude USA: A Leading Medical Equipment Supplier

Latitude USA is a distinguished medical equipment supplier located at 290 S Main St, Bountiful, UT 84010, United States. Their commitment to providing high-quality equipment and exceptional customer service has established them as a trusted partner for healthcare professionals and facilities across the nation. The company operates with a clear focus on facilitating seamless patient care through reliable and innovative medical solutions. Contacting them is straightforward via their phone number, 8662054872, or through their comprehensive website, golatitude.com. Latitude USA prides itself on accessibility, offering a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting their dedication to inclusivity.

Core Specializations and Offerings

Latitude USA specializes in the distribution of a wide range of medical equipment, catering to diverse needs within the healthcare spectrum. While specific product offerings fluctuate to meet evolving industry demands, they consistently prioritize reliability and performance. The company’s portfolio likely includes items such as diagnostic equipment, patient monitoring systems, mobility aids, and specialized devices for various therapeutic applications. They demonstrate a strong understanding of the critical role medical equipment plays in delivering optimal patient outcomes. The company’s responsiveness and dedication to meeting specific requirements are consistently highlighted in customer feedback, suggesting a personalized approach to service.

Location and Accessibility

Situated in Bountiful, Utah, Latitude USA benefits from a strategic location within the United States. This placement allows for efficient distribution and responsive service to clients nationwide. The physical address, 290 S Main St, Bountiful, UT 84010, is easily locatable, and the added accessibility features – a dedicated accessible parking area and entrance – reflect a commitment to ensuring everyone can easily engage with their services. This commitment to accessibility truly sets them apart.

Customer Service and Support – A Key Strength

Customer feedback consistently praises Latitude USA’s exceptional support. Numerous reviews on Google My Business indicate a high level of satisfaction, with many customers highlighting the responsiveness and professionalism of their team. Specifically, one review detailed a positive experience with Mandy, who efficiently assisted with contact information management and verification, and even proactively provided a text number for suspending contact list calls while traveling – a remarkably considerate service. This dedication to going above and beyond is a defining characteristic of the company’s approach. The frequent mention of ‘top shelf’ service suggests a consistent commitment to excellence across all interactions. The speed of delivery, as noted in several comments, further reinforces their operational efficiency.

Positive Customer Sentiment – A 4.9/5 Rating

The company maintains an impressive average opinion of 4.9/5 based on 176 reviews on Google My Business. This exceptionally high rating underscores the strong positive perception among customers. The consistent praise for prompt service, knowledgeable support, and reliable equipment speaks volumes about their operational standards. While individual reviews may vary in specific details, the overall trend consistently reveals a satisfied clientele. Further investigation into the reviews indicates a strong focus on building relationships with clients and anticipating their needs. The emphasis on proactive communication and problem-solving solidifies their reputation as a reliable partner.

Recommended Information for Prospective Clients

• Contact Information: Phone: 8662054872, Website: golatitude.com
• Address: 290 S Main St, Bountiful, UT 84010, United States
• Specialties: Medical equipment supplier
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Customer Service Reputation: Highly regarded for responsiveness, professionalism, and proactive support.

Latitude USA presents itself as a dependable source for medical equipment, supported by a strategic location, accessible facilities, and a dedication to customer satisfaction. Their commitment to providing reliable equipment alongside exemplary service makes them a valuable resource for healthcare organizations seeking to enhance their capabilities. The overwhelmingly positive feedback suggests a strong foundation for continued success.

👍 Reviews of Latitude USA

Get B. L. N. D. P.

5/5

Received my device quickly & put it onto the charger 1st thing. Called the support group and Mandy handled entering my contact numbers and verified success. VERY professional and also sent me a text number to use for when I'm traveling to suspend contact list calls until I return home. Service is top shelf

Eric M.

5/5

I found Latitude after my 90 year old mom had an issue with another provider. The Latitude device's fall and alert feature works flawlessly sending a text message out to family if such an event occurs. As the widow of a WWII Veteran, peace of mind and security, as well as an economical solution to provide myself, brother and sister, all hundreds of miles away, gives us another set of helping hands as she lives out her life at home. So very appreciate Liz and the entire staff at Latitude USA.

Jack C.

5/5

My mother fell at home and we decided to get an alert button. Liz in the customer service office spoke to me for several minutes to find out all the details and was extremely helpful in getting my mother this device. It’s coming pre-programmed and ready to use when it gets here when she gets back from the hospital. Very professional ask all the appropriate questions and very kind and caring in our conversation. Highly recommend.

LouAnn S.

5/5

After the initial user passed( my father ) we wanted to be sure the VA hospital would no longer be billed. Speaking with Liz, we were informed that the device could be reprogrammed to monitor my mother. There would be no further billing as the VA had paid in full. Liz updated all contacts do that my mother can wear the device when she is alone . Compliment Liz… she was very helpful, pleasant, and considerate.

Vicki N.

5/5

Emma listened to what we were experiencing with the mobile alert device for my 97 yr old dad. He on occasion accidentally sets it off due to low vision and is hard of hearing. She re-explained how the mobile alert works and provided several suggestions that should help a lot. She was professional and courteous over the phone.

Thanks Emma!

Deborah W.

5/5

I would highly recommend their products. Everything was the highest quality including the customer service support. I'm so grateful to have my mobile alert and know that if anything goes wrong, I have effective support. Thank you, Kristen!

Nancy C.

5/5

EMMA WAS A ROCKSTAR! I have been checking out other companies for the fall protection service. She really knew her product and she talked me through options. I have signed up and I am certain that this will be a positive experience. Thanks so much!

Richard B.

5/5

Spoke with Mandy today. She had such a warm and nice calming voice. Very helpful and knowledgeable. Followups from her were very quick and helpful. Wish all customer service people were like this.