Marin County Health and Human Services - San Rafael, California

Address: 120 N Redwood Dr Suite 3, San Rafael, CA 94903.
Phone: 8774108817.
Website: marinhhs.org
Specialties: County government office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Marin County Health and Human Services

☎️8774108817

⏰ Open Hours of Marin County Health and Human Services

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Okay, here's a detailed description of Marin County Health and Human Services, crafted as a helpful and informative assistant, adhering to your specific guidelines:

Marin County Health and Human Services (Marin HHS) stands as a vital county government office dedicated to supporting the well-being of residents throughout Marin County, California. It’s an organization focused on providing a comprehensive suite of services aimed at promoting health, safety, and self-sufficiency. The agency operates with a core mission of addressing the diverse needs of the community, from healthcare access and financial assistance to social services and public health initiatives.

Location and Contact Information

Marin HHS is strategically located at Address: 120 N Redwood Dr Suite 3, San Rafael, CA 94903. For immediate assistance, residents can reach them via phone at Phone: 8774108817. Furthermore, a wealth of information is readily available online through their official website: Website: marinhhs.org. The website serves as a central hub for details regarding programs, eligibility requirements, and important updates.

Key Services and Specialties

Marin HHS offers a broad range of services, including but not limited to:

Medi-Cal Enrollment Assistance: A significant portion of their work centers around assisting residents in enrolling in and maintaining their Medi-Cal (California’s Medicaid program).
Food Assistance Programs: They provide support for individuals and families facing food insecurity, connecting them with resources like CalFresh (SNAP).
Child and Adult Protective Services: Marin HHS plays a role in safeguarding vulnerable populations through investigations and support services.
Mental Health and Substance Abuse Services: Access to mental health resources and substance abuse treatment options is facilitated through partnerships and program offerings.
Housing Assistance: Support is available for those seeking assistance with housing needs.

Accessibility and Feedback

Marin HHS is committed to accessibility. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access services. Currently, the organization maintains 28 reviews on Google My Business, with an average opinion of 3.5/5. While some feedback centers around the phone system’s complexity, the in-person experience is consistently described as pleasant and characterized by patient, helpful staff. It’s evident that the team strives to provide supportive and efficient service to those who visit in person.

Recommendation

For individuals seeking assistance with a wide range of social and health services within Marin County, Marin County Health and Human Services is a valuable resource. We strongly encourage prospective clients to explore the services and resources detailed on their website, marinhhs.org. Navigating the application process and understanding eligibility requirements is simplified through their online portal. Don't hesitate to reach out directly – their dedicated team is prepared to assist you in finding the support you need.

Do you need additional information about a specific service offered by Marin HHS

👍 Reviews of Marin County Health and Human Services

Marin County Health and Human Services - San Rafael, California

e M.

5/5

👍🏼👍🏼
•people here are nice and respectful.
•compared to other county assistance dept’s, this one by far is more appreciated and very helpful.

Seann M.

5/5

Helped me with food costs. I'm grateful!
Also super easy when I came in there. I have 0 issues.

Kathryn W.

5/5

Bad reviews are for the phone number. The in-person visits, however, are very pleasant! The employees are patient and very helpful. It's not their fault that the phone tree is impossible.

Allen J.

4/5

What a solid institution, they are always able to help, this staff knows what they're talking about and if you are patient with them they will be all the more loquacious. When it comes to a staff that knows the books it is this group

4/5 100% not enough parking

Justine K.

1/5

Disclaimer: the past 5 years I have lived in both , Marin county and Clovis (Fresno county) due to complex health issues that have had me living in both counties over a period of 6 years. The Marin county staff throughout this time frame have consistently botched paperwork, failed to update required information when presented to them multiple times, and have proven their incompetence multiple times. No one has ever taken responsibility and they gaslight you EVEN with proof of their mistake in front of their eyes. They were rude, condescending, sarcastic/mocking and treated me as if I were the loon. I’ve had 2 sister agencies in Fresno county DUMBFOUNDED by the mistakes they had to fix from Marin county. I had 2 different Fresno county representatives in upper management call Marin county on my behalf and scold them for their smugness and inability to do a simple task. IT WAS THAT BAD. I am happily moving back to Clovis to get back on my feet and have some assistance from people who have empathy and who take pride I. There jobs. Thank you Fresno County. Marin County Services, kick rocks….it’s about all you are good for.

Carol S.

1/5

They don't answer the phone (you go through prompts and enter info and then they disconnect). The online chat doesn't work. You can't leave a message or email. I can't give zero stars so it got a one.

Simone K.

5/5

Aside from having to visit twice, whenever I was there and the staff were also, they gave me enough time to listen to my problem issues and try to fix it! I felt they were a aware of clients problems and took enough time without looking his/her shoulder for peer judgement. I was particularly impressed with

Angelique B.

1/5

I am a parent of two kids in the San Rafael High school district. We’ve been struggling with the decision of whether not to keep the kids home from school during the fires. The Air quality hazardous particulate matter count has been close to 200 and yet the Department of Health and Human Services has insisted it is still safe for the children to go to school. Many of the San Rafael schools are set up in such a way that the children have to go outdoors between classes. After a week of hazardous air pollution it is likely that classrooms are as polluted as the outdoors. My children say there are no special filtration systems in place in their classrooms.
We are not given the choice to keep our children home from school. Their grades or affected when they miss classes and there is been no offer for them to make up missed work after the smoke clears.
The marine Health and Human Services department is not watching out for her kids And they are limiting our ability to protect them by making us choose between the lesser of two evils.